AI receptionist for accountants and bookkeepers The VAT deadline is tomorrow. Everyone calls today.
Ahead of VAT deadlines and year-end the phone rings while you're getting numbers to add up. Noa answers in your firm's name, transfers to the client's own accountant, books meetings with new clients and has the rest ready as messages – so you can work in peace.
What customers call about.
And what Noa does with it – based on what you've taught her and the connections you've switched on.
It's Mads from Bager Hansen. Has Pia got our receipts for September?
TransfersNoa transfers to the client's accountant if she can take the call now – otherwise it becomes a message for her.
We've just started a company and need an accountant. Can we meet?
BooksShe asks about the company type and needs and books a start-up meeting in the calendar.
When's the VAT deadline for the third quarter?
AnswersDeadlines and opening hours you've written in her knowledge she answers herself. She doesn't give tax advice.
Is your invoice for the annual accounts paid? We transferred yesterday.
Looks it upWith e-conomic or Billy she looks up the invoice by its number and answers.
It's the bank about a credit assessment for one of your clients.
Takes a messageThird-party enquiries become a message for the right accountant – she says nothing about the client.
From call to inbox.
A new client calls on a Thursday at 16:40. The calendar is connected.
- Noa
Holt & Vinther Accounting, this is Noa. How can I help?
- Rasmus Holt
Hi, I've just started a limited company and need an accountant. Could I come in for a meeting?
- Noa
Of course. What does the company do, and do you have employees?
- Rasmus Holt
We're a small IT consultancy with two employees.
- Free slots in the calendar
- Noa
I can offer a start-up meeting on Tuesday at 10 or Wednesday at 2. Which suits you best?
- Rasmus Holt
Tuesday at 10.
- Booked in the calendar · logged in HubSpot
Start-up meeting: new limited company (IT)
New limited company, IT consultancy with two employees. Start-up meeting booked Tuesday at 10.
A made-up example. What Noa says depends on what you've taught her. SMS is only sent if you've switched it on.
Connected to what you use.
You switch connections on in the app with your own account. It takes a few minutes.
Google Calendar
Start-up and year-end meetings: Noa finds a free slot within your rules and books after a yes.
Outlook
The same booking in your Outlook calendar – also if you're on Microsoft 365.
HubSpot
Every call is logged as a contact and note in HubSpot, so whoever takes on the client has the full history.
Pipedrive
The same call logging as a person and note in Pipedrive.
e-conomic
“Is your invoice paid?” Noa looks up your own invoice by its number and answers.
Billy
The same lookup if you invoice from Billy.
Without a connection: Noa isn't connected to your clients' accounts, to tax systems or to practice management systems. She answers from your knowledge and takes the rest as a message.
See all connectionsNoa Voice and one inbox.
Noa Voice takes the phone. The inbox gathers calls, emails and website forms, so everything is in one place.
Transfers to the client's accountant
You decide who has which clients and when. Noa transfers – or leaves a message for exactly that person.
Answers about deadlines and services
What you offer, who you help, and the deadlines you've written in her knowledge.
Holds the phone in peak season
Ahead of VAT and year-end, when the phone rings most and you have least time.
Receipts and email in one place
Client emails land in the same inbox as the calls. Noa sorts them and drafts replies.
The same price for every industry.
Noa Voice can be bought on its own – you don't need any other plan. No lock-in, and we set everything up within 1 working day.
Noa Voice Basis
The good AI model.
incl. VAT
incl. 300 minutes a month
Then €0.27/min · you set the cap
Noa Voice Pro
Fastest and smartestThe fastest and smartest AI model.
incl. VAT
incl. 300 minutes a month
Then €0.33/min · you set the cap
Included in both
- 300 minutes a month
- A Danish number, set up by us
- You keep your own number
- Answers around the clock
- Answers from your knowledge
- Transfers to the right person
- Takes messages to your inbox
- The whole conversation as text
- Take over a call from the app
- Knows your industry from day one
- Hold music when she transfers
- Recognises customers who have called before
- Waits her turn, as in a Danish conversation
You set a cap for extra minutes (€65/mo by default). Once it's reached, Noa only takes messages for the rest of the month.
No lock-in. We set everything up within 1 working day. Want to see it first? Book a demo
What people ask.
Does Noa give tax or accounting advice?
No. She only answers from the knowledge you give her – such as deadlines, services and prices – and takes anything that needs an accountant as a message or a transfer.
Can she transfer to the accountant who has the client?
She transfers to the person the caller asks for, or whoever handles that kind of call – on the days and hours you choose. She only knows who has which client if you've written it in her knowledge.
Can she book meetings in our calendar?
Yes, with a connected Google or Outlook calendar. She finds a free slot within your rules (length, hours, notice), reads it back and books after a yes.
What does she say if the bank or the tax authority calls about a client?
Whatever you've taught her. By default she takes a message for the right accountant and says nothing about the client.
Where is our customers' data stored?
The app, the database and the files are on servers in the EU, and all traffic is encrypted. For telephony and Noa's AI we use a few sub-processors – they're all on the list of sub-processors, and you get a data processing agreement.
Can we get Noa Voice without the rest of Telenoa?
Yes. Noa Voice can be bought on its own, with no lock-in. If you already have a plan, you can add it on top instead, so calls, emails and forms land in the same inbox.
What does it cost if we get a lot of calls?
300 minutes a month are included. After that it costs €0.27 per minute with Basis and €0.33 with Pro, incl. VAT, up to a cap you set yourselves (€65 a month by default). Once the cap is reached, Noa only takes messages for the rest of the month, so the bill never surprises you.
See also.
Law firms
You're in court or in a meeting. Noa takes new enquiries, books the first meeting and transfers by your rules.
Read moreEstate agents
You're at a viewing, and a seller calls about a valuation. Noa books the valuation and answers about your listings.
Read moreOnline stores
“Where's my parcel?” – Noa looks up the order in Shopify, WooCommerce or Shoporama and answers.
Read more
Let Noa take the phone before the deadline.
Noa Voice costs from €93/mo incl. 300 minutes, with no lock-in. We set up the number, you forward yours – and she picks up.